Last updated: September 2026
Take My Tack respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have over your information when you use the Take My Tack website, app and marketplace.
Take My Tack is operated by Savara Tack Ltd. For the purposes of UK data protection law, Savara Tack Ltd is the Data Controller responsible for your personal information.
Who We Are
Company: Savara Tack Ltd
Trading name: Take My Tack
Website: www.takemytack.co.uk
Email: talk@takemytack.co.uk
What This Privacy Policy Covers
This Privacy Policy applies when you:
- Visit the Take My Tack website
- Use the Take My Tack app
- Create or manage a Take My Tack account
- Buy or sell through the marketplace
- Create, view or respond to listings
- Communicate with another marketplace user through our Service
- Contact Take My Tack
- Subscribe to our marketing communications
Information We Collect
The information we collect depends on how you use Take My Tack.
Account Information
When you create an account, we may collect:
- Your first and last name
- Email address
- Telephone number
- Username or account details
- Password information in encrypted form
- Profile information
Buying and Selling Information
When you buy, sell or list an item through Take My Tack, we may collect information required to provide the marketplace service, including:
- Billing and delivery address
- Order details
- Items purchased or sold
- Listing descriptions
- Photographs uploaded to listings
- Prices and transaction information
- Delivery and fulfilment information
- Refund, return or dispute information
- Messages relating to a transaction
Some information you include within a marketplace listing may be visible to other Take My Tack users.
Seller Information
If you sell through Take My Tack, we may collect information necessary to create and manage your seller account, process transactions, provide marketplace functionality, prevent fraud and meet our legal obligations.
This may include your name, contact details, payment or payout information, transaction history and information about your listings.
Payment Information
Payments may be processed by third party payment providers such as Stripe.
Take My Tack does not normally receive or store your complete payment card details. Your payment information is provided directly to the payment processor and handled in accordance with its own privacy and security practices.
You can read Stripe’s Privacy Policy at stripe.com/privacy.
Communications
If you contact us, we may collect:
- Your name
- Email address
- Telephone number
- The contents of your enquiry
- Any attachments or information you choose to provide
We may retain communications where reasonably necessary to provide support, manage a transaction, resolve a dispute or protect the integrity of the marketplace.
Information You Share with Other Users
Take My Tack connects buyers and sellers. Certain information may therefore be shared between users where necessary to complete a transaction or communicate about an item.
Please be sensible about the information you share with other users. Do not send sensitive personal information through marketplace messages unless it is genuinely necessary.
Photos and Camera Access
If you create a listing using the Take My Tack app, you may choose to upload photographs from your device or take photographs using your camera.
Where your device requires permission before Take My Tack can access your camera or photo library, we will request that permission first.
You can manage these permissions through your device settings.
Technical and Usage Information
When you use our website or app, certain technical information may be collected automatically. This can include:
- IP address
- Device type
- Browser type and version
- Operating system
- Pages or screens viewed
- Approximate time and date of access
- How you interact with the Service
- Technical diagnostic information
We use this information to operate the Service, understand how Take My Tack is being used, maintain security and improve the user experience.
How We Use Your Personal Information
We use your personal information only where we have a valid reason for doing so.
This may include using your information:
- To create and manage your Take My Tack account
- To enable you to buy and sell through the marketplace
- To display and manage listings
- To process and administer transactions
- To facilitate communication between buyers and sellers
- To provide customer support
- To process returns, refunds and disputes
- To protect users and prevent fraudulent or abusive activity
- To maintain the security and functionality of our website and app
- To understand how people use Take My Tack
- To improve our products and services
- To comply with legal, accounting and regulatory requirements
- To send marketing communications where we are permitted to do so
Our Lawful Bases for Using Your Information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Contract
We process certain information because it is necessary to provide the Take My Tack service you have requested.
For example, we need certain information to create your account, process a transaction, enable a listing, facilitate a purchase or provide seller functionality.
Legal Obligation
We may process and retain information where we are legally required to do so. This can include information required for tax, accounting, fraud prevention or other regulatory purposes.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your data protection rights.
Our legitimate interests may include:
- Operating and improving the Take My Tack marketplace
- Keeping our website, app and users secure
- Preventing fraud and misuse
- Understanding how our Service is used
- Providing customer support
- Managing disputes
- Protecting our legal rights
Consent
Where required, we rely on your consent.
This may apply to certain marketing communications, optional cookies, device permissions or other activities where consent is the appropriate lawful basis.
You can withdraw your consent at any time. Withdrawing consent does not affect processing that took place before your consent was withdrawn.
Marketing
If you choose to receive marketing from Take My Tack, we may send you news, marketplace updates, offers and other information that we think may be relevant to you.
You can unsubscribe at any time by using the unsubscribe link included within our marketing emails.
You can also contact us at talk@takemytack.co.uk.
Mailchimp
We may use Mailchimp to manage and send marketing emails.
Where Mailchimp processes personal information on our behalf, information such as your name, email address and interaction with our emails may be processed through its systems.
You can read Mailchimp’s Privacy Policy at mailchimp.com/legal/privacy.
Analytics
We may use analytics services to understand how visitors and users interact with Take My Tack.
Google Analytics
We may use Google Analytics to understand how people use our website, including which pages are visited and how visitors move around the site.
Google may process information such as device information, browser information, approximate location derived from an IP address and information about interactions with our website.
Where consent is required for analytics cookies, analytics will only be activated after the appropriate consent has been provided.
You can read Google’s Privacy Policy at policies.google.com/privacy.
Cookies
Take My Tack may use cookies and similar technologies to operate the website, remember preferences, maintain account sessions, improve security and understand how the Service is being used.
Some cookies are necessary for the website to work correctly. Other cookies, including certain analytics or marketing cookies, may require your consent.
Where consent is required, you can choose whether to accept these cookies through our cookie controls.
You can also manage cookies using your browser settings.
Who We Share Your Information With
We do not sell your personal information.
We may share information where necessary with organisations that help us operate Take My Tack. These may include:
- Payment processors
- Website and app hosting providers
- Cloud and data storage providers
- Email and communication providers
- Analytics providers
- Technical support providers
- Delivery or fulfilment providers where relevant
- Professional advisers such as accountants or legal advisers
Where another organisation processes personal information on our behalf, we expect it to protect that information and use it only for the purposes for which it was provided.
Other Take My Tack Users
Because Take My Tack is a marketplace, certain information may need to be shared between buyers and sellers to enable communication or complete a transaction.
Information contained within public listings or profiles may also be visible to other users.
Legal Requirements
We may disclose personal information where we reasonably believe it is necessary to:
- Comply with the law
- Respond to a court order or lawful request from an authority
- Prevent or investigate fraud or criminal activity
- Protect Take My Tack, our users or another person’s rights or safety
- Establish, exercise or defend legal claims
International Transfers
Some of the companies that provide services to Take My Tack may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal safeguard is in place as required by UK data protection law.
This may include transferring information to a country recognised as providing adequate protection or using approved contractual safeguards.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The length of time may depend on:
- How long you maintain a Take My Tack account
- Whether information relates to an active or completed transaction
- Whether information is required to resolve a dispute
- Our accounting and tax obligations
- Fraud prevention and marketplace security
- Any legal obligation requiring us to retain information
When information is no longer required, we will delete it, anonymise it or otherwise securely dispose of it where reasonably practicable.
Account Deletion
You may request deletion of your Take My Tack account.
If account deletion is available within your Account Profile, you can submit the request there.
You can also request account deletion by emailing talk@takemytack.co.uk.
Deleting your account does not necessarily mean that every piece of information connected with the account will immediately be deleted.
We may need to retain certain information where it relates to completed transactions, fraud prevention, disputes, accounting records or another legal obligation.
Your Data Protection Rights
Under UK data protection law, you may have a number of rights relating to your personal information.
Right of Access
You can ask us for a copy of the personal information we hold about you.
Right to Rectification
You can ask us to correct information that is inaccurate or complete information that is incomplete.
Right to Erasure
In certain circumstances, you can ask us to delete your personal information.
Right to Restriction
In certain circumstances, you can ask us to restrict the way we use your personal information.
Right to Object
You may have the right to object to certain uses of your information, particularly where we rely on legitimate interests or use your information for direct marketing.
Right to Data Portability
In certain circumstances, you may ask us to provide information you gave us in a structured, commonly used and machine readable format or transfer it to another organisation.
Right to Withdraw Consent
Where we rely on your consent, you can withdraw that consent at any time.
To exercise any of these rights, contact us at talk@takemytack.co.uk.
We may ask you to confirm your identity before responding to a request.
Security
We take reasonable technical and organisational measures to protect the personal information we hold against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet based service or electronic storage system can guarantee complete security.
You are responsible for keeping your Take My Tack account credentials secure. Please do not share your password with anyone else and contact us if you believe your account has been compromised.
Marketplace Safety
Take My Tack brings buyers and sellers together, which means users may communicate directly with one another.
We recommend keeping conversations and transactions within the Take My Tack platform wherever functionality allows.
Do not share passwords, payment card details or unnecessary sensitive information with another user.
If another user asks for suspicious information or you believe an account is being used fraudulently, please contact us.
Children’s Privacy
Take My Tack is not intended to knowingly collect personal information from children who are not legally able to provide the information or enter into the relevant transaction themselves.
If you believe a child has provided personal information to us without appropriate permission, please contact talk@takemytack.co.uk.
We will investigate and take appropriate action where required.
Links to Other Websites
Take My Tack may contain links to websites or services operated by other organisations.
We are not responsible for the privacy practices of third party websites. If you follow a link to another website, we recommend reading that organisation’s privacy information before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Take My Tack, our technology, our service providers or the law.
When we make changes, we will publish the updated Privacy Policy on this page and change the date shown at the top.
If we make a significant change to the way we use your personal information, we may provide additional notice where appropriate.
Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to investigate and resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK’s independent data protection regulator.
Information about making a complaint is available at ico.org.uk.
Contact Us
If you have any questions about this Privacy Policy, how we use your information or your data protection rights, contact:
Savara Tack Ltd trading as Take My Tack
9 Cromford Close
Orpington
Kent
BR6 9QF
Email: talk@takemytack.co.uk
Website: www.takemytack.co.uk
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